Dell Vostro — automatic switching off

Hi Neetin,

I am Shuchi from the Dell Social Media outreach team.

I will help you with this issue.

This may be a software or a hardware issue. In order to isolate the cause of the issue, please run the Hardware diagnostic on your system.

Keep the Fn button pressed and turn on the system. Once the diagnostics screen appears you can leave the power button and the Fn Button.

Please note if any error message comes.

Please ensure that you use your system on a flat surface like table and never use the system on lap or bed directly as it will cause the obstruction to air flow.

In order to resolve heating issue please update the BIOS of your system from the following link:

http://dell.to/106iKKR

Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker, it’s a seven digit alphanumeric code which ends with BS or number 1.)
Click on Drivers and Downloads.
Chose the Operating system.
Download the latest version of BIOS.

For more information on how to update the BIOS visit following link:

http://dell.to/17nwN67

In case you have any further doubts or queries, Please feel free to contact me directly by sending a reply to this blog.

We would recommend you do not post your private information on a public forum.

Thanks & Regards

Shuchi S
#iworkfordell
(You can now follow us on you tube for online video support http://dell.to/13ijS47)