Dell — Hard disk failure | |||
I have Purchased a dell inspiron 4010, 3 months back and hard disk has crashed all of sudden,putting me at the risk of losing all my personal data that i have stored in the laptop. I have registered a complaint with dell case no-5796833,and there are going to change the hard drive. I want to raise certain points in this context about the kind of product Dell india is selling through 1> Dell product has no reliability and have resorted to cheap tactics of assembling low quality and very unreliable product. 2> Dell are selling substandard product to consumer in order to be competitive in the market. 3> Dell customer service executives are the most pathetic in there Customer response and handling. Was this information helpful? | |||
 2 Comments | |||
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infact i have the same model INSPIRON 14R and i am facing same problem.. dell will change my motherbord and HDD tomorrow. but i want to replace my laptop. because i am facing this problem from very 1st day..
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DELL — hard disk
Hi my name is Allwyn. I have purchased a dell laptop Inspiron 14 on[protected] after two weeks I had problem with my laptop. I went to the dealer where I purchased the laptop he called up dell customer service and gave complaint. After a week yesterday[protected] I received a parcel from dell contains a motherboard & a hard disc. And also they have arranged an engineer visit today[protected] morning by 10.00am. He checked my laptop and he said there is problem with the hard disc. He said he will service and fix the new hard disc. I dint allow him to do that because it’s not even a month so I told him to replace a new laptop he told me to contact the customer service. I called up customer service more than five times they put my call on hold and they disconnected my call. No proper Response, Poor customer service. Kindly help me with this As soon as possible Tanks MY contact number is[protected]