[Resolved] Dell XCD28 Mobile — DON'T REPLACE PHONE

nilkindly007

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

My self Nilesh Chaudhari from Gandhinagar, Gujarat, India

i was purchased dell XCD28 mobile at 27 March-2011,
it is working very good but suddenly it had start hanging problem last one months, i gone at dell service center for mobile software upgrading since 16-JULY-2011. but still now it is not return my mobile, they told me your mobile will be replace by dell company.
still now my problem is not solved.they said that they will replace my phone with new one mobile but still i didn't got my new mobile.
so please i am requesting you, as well as possible solved my problem.

CALL ID: AHM-DL[protected]DW
CALL DATE- JUL-16-2011
Mobile Model- Dell XCD 28
IMEI No: [protected]
My Contact No: [protected]

Service Center Address:
Accel Frontline Services Limited,
Drive in Road- Ahmedabad-380052-Gujarat
Contact No:[protected]
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Aug 13, 2020

Complaint marked as Resolved

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Comments

dezitprafu

from Kanpur, Uttar Pradesh

Dell mobile service is worst in its class...service centre is totally a waist...u better talk to higher authority in ur region otherwise they will keep on giving false excuses...In my case it took more than a month that too when i had to call them every other day

sushilmahapatra2

from Pune, Maharashtra

Dell Xcd28 Mobile — non functioning of screen touch, hangs many times and low battery back up

Dear Sir,
I have purchased one DELL-XCD-28 mobile hand set bering Order No.96209489 Rs.8699/- IMEI[protected] during the month February,2011 from homeshop-18. But after 4 months the screen touch option hangs many times, sometimes not functioning and battery back up is very low. I had also many times lodge complain before your homeshop by telephone . As per your advice i have also contact customer care Dell but the mobile always getting swich up often. The said mobile is under warrenty period. You are therefore requested to returned a new mobile handset or refund my money as soon as possible.
An early action in this regard is highly requested.
Yours faiathfully,
Hemanta, Bhubaneswar, orissa
Mob No:[protected]

raju73k

from Mangalore, Karnataka

Dell XCD28 mobile will not do service after one year warranty period. We need to throw this mobile because the service center in Bangalore and also the Dell Call Center Executive saying directly " your mobile will not make service after warranty period. So please don't buy Dell Mobiles because these mobiles are from China with a Brand Name ZTC Racer. In Bangalore Service Center they replaced me two times because of Mobile Restarting and Poor Touch Screen.

Raju K
Bangalore

ic gajjar

from Dagshai, Himachal Pradesh

I have dell x cd -28, it doesn't start only dell logo comes, went to service station to get it repaired, i was asked Rs.3000/- to get it repaired,
its better to buy new anrroid for 3 to 4 thousand with lot more function, of any china make. never buy any dell product
icg