[Resolved]  Dell / XCD35 — not receiving the service of dell service center from 41 day

Address:

East Delhi, Delhi

dear sir/mam
i m a recognized owner of dell xcd35.IMEI-[protected],SERVICE TAG-HM8SWP1.due to sound defect i have visit dell service centre{J-29 sector-18,goutam budh nagar,Noida,Uttar Pradesh-201301}for service.but they suggest for replacement option. due to their opinion i have taken the decison for replacement option.on 1st feb,2012 i have submitten the mobile to dell service center ....now since 41 days i haven't recieve my dell phone.. when i go to service center they are delying the service.please help me to solve out the problem so that i can recieve my phone as soon as possible.....

{ copy of customer acknowledgement given by dell sevice center}
customer name -Mukul Verma
contact no.-[protected]
customer address-40A shastri nagar sarojini park delhi -31
service type- CIS
Order recieve time-1/02/2012
engineer assigned-jugnu chauhan
System Type- 4IN
MOBILE- XCD-35
REMARKS- Recieved Handset only ,without battery and backpanel
ISSUE REPORT-NO SOUND IN SPEAKER

pls,pls.pls. help me so that i can recieve my dell phone as soon as possible...................