Dell XCD35 — Poor customer care service

Address:Andhra Pradesh

I purchased an DELL XCD35 in october 2011. In march 2012 ,i realised that the device is not responding to the touch, with in a span of week , i handovered my phone to the DELL AUTHORIZED SERVICE CENTRE, SD.ROAD, SEC-BAD
for the necessary repairs. Its has been more than one month now, but i do not get any response from the service centre.
It has been the worst experience of poor service till date . I request the concerned officers to kindly look into this issue.

N.Raghavendra,
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information