[Resolved]  DHFL — increase in loan interest rate without intimation

We had taken a loan from DHFL for our new flat. While taking the loan the rate of interest at which it was approved was 9.25% floating. Then after a month they increased it to 10.25% without intimation and within another month they have further increased it to 11.50% without intimating us. And now they refuse to give us the provisional certificate and are asking us to pay the diff arised out of the rate change. Can somebody pls guide what are we supposed to do. They also say that PLR rate reductions do not apply to existing customers. Is that right??
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Very very very poor service provided by DHFL. Am also facing the same problem. I also took a home loan from DHFL and they harass a lot during sanctioning the loan processing fees is much more than any other bank. And after sanctioning the loan they increase rate of interest within 2 months. So shocking and horrible.
DHFL IS GIVE VERY POOR SERVICE, I AM ALSO FACING SAME PROBLEM, THEY INCREASE INTEREST WITH OUT INFORMATION, NO GIVE ANY LATTER
Ya,

I am also facing the same problem like u people.My int. rate was increased from 11.25 to 12.5 without any intimation.
I suggest that we should transfer our loan from this bank to some other nationalised bank like SBI for lower interst rates.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information