[Resolved]  DHFL — Home Loan Interest Hike without disclosing RPLR

Hi

I have taken home loan at floating rate of 9.75% from DHFL for 10 years. in 2008 DHFL sent me the demand letter to pay revised interest payment by revising the interest rate to 12%. Even after too much follow up with DHFL executives to give me a brie[censored]nderstanding on the increased RPLR. They failed to solve my queries. They kept sending reminders with balance intrest charged. I finally paid the over an above charge. Immediately after 2 months, We received another letter stating, there is an increase in the EMI. due to hike in PLR, the loan EMI is revised. This time further hike to 13%. The bank demand letter dint describe what is the current PLR that has been quoted by DHFL.

Even after so much follow up, all our efforts were in vain. They did not help. As a result, When new buyers are getting floating rate of 9.5%, I still stand paying 13%.

This is not appropriate and must be revised. I complain and seek advice to bring my interest rate down.
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Aug 13, 2020
Complaint marked as Resolved 
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DHFL People are very useless, Even Deputy Manger dnt know the rplr how they are fixing, and he said some time he will tell we are following RBI rules some time he will tell we are folling NHB but he dnt know the NHB website.

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