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[Resolved]  DHFL Housing Loan — CANCELLATION OF LOAN AFTER GIVING SANCTION LETTER

I had received sanction letter from dhfl on the basis of that sanction i had booked two flats one resale and another under construction

At the time of disbursment dhfl borivali branch manager amit karnik cancells my loan without giving me in writing,does not reply my mail,does not given full documents as on today.

I want to take a strict action against it
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet

Comments

Very bad service DHFL. please don't opt
I totally agree.
I totally agree, It was my biggest mistake to opt for DHFL housing loan. There is so much of communication gap in their own team that the customer suffers for the same.

Its like you are paying for getting troubled.
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One of the most junk bank I have ever seen in my life. If you really need frustration/headache please opt for this.
They don't have proper communication channel so that the customer gets some clarity to the process.
It took almost 4+ months for getting the home loan, that too after so much effort like you should be dedicatedly on this process.
Similarly, there are so many points I don't want to mention all those which leads to time waster nothing much.
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 19, 2018
Verified Support
Dear Customer,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected]

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 23, 2018
Verified Support
Dear Customer,

We would like to inform you that we are yet to receive your email ID, mobile & loan application number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 25, 2018
Verified Support
Dear Customer,

Your query is of utmost importance to us. However as we have not received your email ID, mobile & loan application number. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected]

Regards,
DHFL Team

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    Dewan Housing Finance Corporation [DHFL]
    Customer Care Service
    Customer satisfaction rating
    74%
    Complaints
    974
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    692
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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