[Resolved]  Dish TV — Free to Air channels(FTA) -BLOCKED

Hi,
This is to bring to your kind notice that i had taken a subscrition of Dish TV some 3 years back for my Residence at House No-10, Block B, sec-10, Vasundhra, Ghaziabad, through Prince Enterprise, Ghaziabad, Dealer Id: 3850 by paying a sunbscription fee of Aprox Rs 4000/- for a service of 1 year.
Later on same year i shifted to my official residence at 501-Asia House, K.G.Marg, New Delhi-110001, but kep my Dish Tv at my Ghaziabads' residence as mentioned above.
At the time of subscription, we were ensured that even if the subscription tenure expires, we will continue to get Free to Air channels, as its obligatory for Service providers as per Information & Broadcasting Deptt, Govt of India.
To my utter surprise, yesterday when i visited my Ghaziabad Residence, i saw all the Free to Air Channels Blocked. When i talked to the customer care Deptt(Ref Com no[protected], i was told by the Customer Care Representative -Milli, that i will have to pay Rs 100/- per month to view Free to Air channels, and since i have not renewed my connection therefore my Set top Box Has been deactivated and also the Quality of signal Lowered.
Is it just to Deactivate a subscribers services without intimation??Does Dish TV have a policy and rules other than what recommended by Ministry of Broadcasting, Govt of India and TRAI.
Request you to kindly look into the matter and do the needful as per Laws and norms set by the Governement.
My Dish Tv Details are:
VCN No-: [protected]-1
DG Box No(STB No) : 0449AAH340S34877

Thanking you in anticipation,
Best Regards,
Ritesh..
Mob:[protected]