[Resolved] DishTV India — Cheating through online Annual subscription fee | |
We have bought the DishTV service in May 2006 in Hyderabad. We tried to renew on June 2007. To pay the annual subscription fee we created an account in www.dishtv.com (We couldn't access that account anymore). We paid two times Rs.3144 and one time Rs.3200. All the three times we received 'Payment failure' message. When we got the credit card bill details it has been deducted thrice Rs.3144 Rs.3144 and Rs.3200 respectively. In that Rs.3144 was credited back. The amount DishTv received from us now is Rs.6344. We subscribed to Dish welcome package only. It costs Rs.3144 per annum. They have to pay back Rs. 3200. They are refusing to pay back that. We have sent few emails, talked to customer care executives more than 10 times (The toll free no. will be always busy, We had made all STD calls). A week ago they gave a fax number to fax the address proof. Sending a fax to DishTV is not that easy! Atleast we tried for half an hour finally it went through. The next day some one calls and tells " We will not refund the money. You can use it for next year subscription". I have told him very clearly," It is my money. You better pay back. Its my decision to make whether to have DishTv or not". He had cut the call. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 95 Comments | |
Comments
sir,
my v.c.no.[protected] my v.c. renewal due date 19.10.2008 for thant i have paid Rs.214.00 on 18.10.08 through hdfc credit card, i got that paid receipt no.UR-18/10/08HD[protected] .Till yesterday evening all channels had been gone off, at 7 o'clock all channels started to active but i got a masage through my mobile saying that your renwal due date 28.10.08.I can't understand this type of error and poor performance also. sir, kindly ractify that renewal due should be 27.11.08.
kindly if got my massage pl.rvt.through my mobile no.[protected].
pl.do the needful
my v.c.no.[protected] my v.c. renewal due date 19.10.2008 for thant i have paid Rs.214.00 on 18.10.08 through hdfc credit card, i got that paid receipt no.UR-18/10/08HD[protected] .Till yesterday evening all channels had been gone off, at 7 o'clock all channels started to active but i got a masage through my mobile saying that your renwal due date 28.10.08.I can't understand this type of error and poor performance also. sir, kindly ractify that renewal due should be 27.11.08.
kindly if got my massage pl.rvt.through my mobile no.[protected].
pl.do the needful
space time network (nepal) is transmitting from your dish
Sir, I am your costemer, i want only discovery, animal national Geo. chanel package.so can i recharge only above chanel.
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I am agree of above complaints because I have facing the same of each complaint bout low frequency, poor service and activation of channels after payment
Hello There,
Please refer to subject;
Infromation:-
My Dish TV has been stolen from my house.
FIR has been lodged fro the same.
DISH TV VC # - [protected].
Date on which Set Top Box was stolen from my house - 5th June 2007.
What I am expecting from DISH TV Group:-
1. Is there any way to trace where the set top box is been operated these days.
2. If yes then we will be in position to trace the theft.
3. Is it possible that the people who has stolen the set Top Box will throw away the Card and use that set top box with different card.
4. Do we get spare car OR Set top Box.
5. If there are any other possibilities by which we can trace the stolen set top box with teh VC number then please let me know.
I have been following up this case since 15 month and I am not getting any concrete reply.
I have been talking to your customer care center in Pune and in Chennai and no result has come till now.
This is first time I am writing to you and expecting some solution to the problem.
Please let me know if I have to go to consumer forum for getting the right solution
Kindly send me mail with all the information.Your early reply in this regard will be appericated.
Rajesh Bharti
Mobile # [protected].
Please refer to subject;
Infromation:-
My Dish TV has been stolen from my house.
FIR has been lodged fro the same.
DISH TV VC # - [protected].
Date on which Set Top Box was stolen from my house - 5th June 2007.
What I am expecting from DISH TV Group:-
1. Is there any way to trace where the set top box is been operated these days.
2. If yes then we will be in position to trace the theft.
3. Is it possible that the people who has stolen the set Top Box will throw away the Card and use that set top box with different card.
4. Do we get spare car OR Set top Box.
5. If there are any other possibilities by which we can trace the stolen set top box with teh VC number then please let me know.
I have been following up this case since 15 month and I am not getting any concrete reply.
I have been talking to your customer care center in Pune and in Chennai and no result has come till now.
This is first time I am writing to you and expecting some solution to the problem.
Please let me know if I have to go to consumer forum for getting the right solution
Kindly send me mail with all the information.Your early reply in this regard will be appericated.
Rajesh Bharti
Mobile # [protected].
you are right. DISH TV are Cheaters. My subscription is valid till 07.02.2009. On 11.12.2008 I paid extra subscription for COLOR. They added it but disconnected CNBC. on contacting no satisfactory reply. How they can cut any channel for which payment has already been made. Any advance payment is to be made effective from the due date of renewal and not from the date of payment.
my name panka sharma
Team,
kindly help :
1. I am trying from last half hour to put up a complaint in the Dish TV-India's sight - www.dishtv.in, and every time I press the submit button the session asks for relogin ?
2.Complaint pertains to the package renewal - CNBC package was opted, it is still not there in the channels
3.Rs.40 was charged as the down grading charges, from Rs.300 pm to Rs.275. Why these charges are levied?
Kindly help in resolution
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?
SUBSCRIBER FEEDBACK FORM
At dishtv we always try to excel our customer expectations but we need your constant support in that. This section is one such effort to keep in touch with our customers. If there is any query or feedback, please fill in the form below along with your details and let dishtv take care of that.
VC NO: [protected]
Name : Kapil Bhagwani
Mobile : [protected]
Email : kapil.[protected]@indiatimes.com
Suggestion Complaint
Subject : No cnbc package despite opting for same at renewal and Rs.40 as downgrading charges
Inputs : Team,
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?
GROUP WEBSITES | PRIVACY POLICY | TERMS & CONDITIONS | SITEMAP | HOME
Copyright ©[protected] dishtv.in. All Rights Reserved.
kindly help :
1. I am trying from last half hour to put up a complaint in the Dish TV-India's sight - www.dishtv.in, and every time I press the submit button the session asks for relogin ?
2.Complaint pertains to the package renewal - CNBC package was opted, it is still not there in the channels
3.Rs.40 was charged as the down grading charges, from Rs.300 pm to Rs.275. Why these charges are levied?
Kindly help in resolution
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?
SUBSCRIBER FEEDBACK FORM
At dishtv we always try to excel our customer expectations but we need your constant support in that. This section is one such effort to keep in touch with our customers. If there is any query or feedback, please fill in the form below along with your details and let dishtv take care of that.
VC NO: [protected]
Name : Kapil Bhagwani
Mobile : [protected]
Email : kapil.[protected]@indiatimes.com
Suggestion Complaint
Subject : No cnbc package despite opting for same at renewal and Rs.40 as downgrading charges
Inputs : Team,
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?
GROUP WEBSITES | PRIVACY POLICY | TERMS & CONDITIONS | SITEMAP | HOME
Copyright ©[protected] dishtv.in. All Rights Reserved.
single touver complaint. and pleas retfive in compliant.
THANK U
THANK U
sir my numbur [protected]
any doutes please call
any doutes please call
SIR/ MEDAM
You service is verry good but or (01/01/2009) my dish tv probulam.
iam compliant in dihtv distributor. no respones.my V C NO [protected]
SEL NO 08C2ABF38SM59230
MODEL NO CD-1004IS watch in your dish tv please activeion inmy vc nu- [protected]
my plz addin GEMINI MUSIC & GEMINI NEWS & SONY MAX. please tellme (amount/ life time. my e mail [protected]@yahoo.com/and please callmy number [protected] )
NELLORE
ANDHRA PREADH
THANK YOU.
You service is verry good but or (01/01/2009) my dish tv probulam.
iam compliant in dihtv distributor. no respones.my V C NO [protected]
SEL NO 08C2ABF38SM59230
MODEL NO CD-1004IS watch in your dish tv please activeion inmy vc nu- [protected]
my plz addin GEMINI MUSIC & GEMINI NEWS & SONY MAX. please tellme (amount/ life time. my e mail [protected]@yahoo.com/and please callmy number [protected] )
NELLORE
ANDHRA PREADH
THANK YOU.
i only subscribed to dishtv because they beamed the TCM channel. now i learn that they are discontinuing this channel wef 15/2/2009. if this is so, then i would have to go to tata sky. i would request that this channel should continue as before. grateful if a response is given to this as also the reasons as to why they are stopping TCM.
A FLOP DISHT V . NOT ABLE TO GET PROPER SERVICE.please do not make any commitment to customers and Aur bas karo
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DishTV — cheating & early cutting channels
i had maxi pacage charge paid till16/10/2008 & advace payment done today i.e.14/10/2008I am liable to see Star plus till16/10/2008 but this cheater people stop chanles starplus from today &sahara one since last one month. i had repetadly ask on phone &custmor care but these cheater people are had not done any thing.
there no email id in his ad paper.my vc no is[protected]
please reply