[Resolved] Domino's Pizza — Pathetic pizza | |||||
To whom so ever may be concern. We had placed an order online for 4 cheese burst pizzas today from Airoli branch , Navi Mumbai in which we had replaced the toppings on the website for each and every pizza and we paid extra money to make it cheese burst but when we opened the box, we were completely shocked, not only were the toppings not replaced but, there was no cheese in the pizza. It was not one bit a cheese burst pizza. I have eaten your cheese burst pizza many times but this pizza was totally unexpected. We paid a bill of Rs.1700 which was a total waste. We being regular clients of your company never expected such service from such a reputed brand like yours. We all employees working in a big MNC , would obviously not like to order from now on after being cheated like this. I have attached all the photos of the for your perusal. Also we will make sure that my friends on facebook, twitter and other networking sites know my experience with DOMINOS. Regards, Pooja Takale A customer cheated by Dominos. Dominos Restaurant Address Sector-7, Airoli, Shivshankar Plaza 2,ground Floor ,shop No 6 & 7plot No. 1,sector -7airoli,navi Mumbai - 400708 Ph.no.[protected]/ 51/ 52/ 27644545/ 46/ 47/ 48/ 49 , [protected] Guest Mobile : [protected] Guest Address : 4th floor, sigma it park, naaptol online, r-203/204, ttc indu RABALE NAVI MUMBAI INDIA Txn No : MSPD[protected] Time of Order : 7/31/2013 1:18:59 PM Final Total : 1706.6 Payment Type : credit Trace No. : dc-b573c1da Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 10 Comments | |||||
Comments
Sure, point accepted, this is indeed a eye opener. Similarly I had a bad experience about calling & placing the order on one of the Wednesday's where the girl who attended the call was talking as if she was obliging the customer by taking the order, she hung the phone assuming that I had finished my conversation, even without acknowledging over the phone. Also did speak to the manager in-charge & escalated the incidence, since did not like the overall approach of the staff members I cancelled the order as this was a big order for them which they lost for Approx. Rs. 3500/-. Have stopped taking the pizzas from 'em anymore specially from Airoli branch. I believe Domino's personnel's should do a random surprise checks either by visiting or calling their branches as an anonymous caller & check the reality for themselves.
I agree...Pooja
Dominoz is looting people in the name of Brand.
I would recommend Pizza-Hut only..
Dominoz is looting people in the name of Brand.
I would recommend Pizza-Hut only..
Yes Pooja do agree...with you this ppl now have become just a business & money makersmakers and not tast makers to customers with their quality service...their rate touch the tip of the sky & service goes down to the earth...you should actually post this on their social site pages & screw them...in the name of fame they only play games now!! huh!!! BIG SHAME
Hi Team,
I ordered pizza from dominos botanical garden Noida through phone, as it was on on one offer going on
Otherwise i usually directly go to store and order pizza, I have ordered through phone too
But this was the worst experience, and I'll make sure that I'll quit from dominos too forever.
I got my pizza within 20 minutes as my location was in HCL Technologies Sector-126 Noida,
My order number was 362, My name is Ravneet([protected])
But the quality of pizza was horrible, it looked like that it has been baked hours ago
It was just bread and hardly 10 chunks of chicken without cheese, It was dry to its best on a 440rs Pizza, it was my worst experience ever
At last i dumped more than half of those 2 Pizzas, i kept them back so that i call dominos complaint department so that they can replace the order but they are more pathetic than pizza.
If any of my friend will ask about dominos, I will say big NO to them
As they are fooling people with the quality, price and service too
After that i called dominos feedback number 5 times, they placed me on hold and then disconnected
I remember the name of agent as well his name is Gautam, he asked me to place my call on hold while transferring the call to retail manager of botanical garden and then he never showed up and disconnected the call too and this happened 5 times back to back
Customer service is extremely bad, they let customers suffer, charged on their own wish and in return provide nothing
I ordered pizza from dominos botanical garden Noida through phone, as it was on on one offer going on
Otherwise i usually directly go to store and order pizza, I have ordered through phone too
But this was the worst experience, and I'll make sure that I'll quit from dominos too forever.
I got my pizza within 20 minutes as my location was in HCL Technologies Sector-126 Noida,
My order number was 362, My name is Ravneet([protected])
But the quality of pizza was horrible, it looked like that it has been baked hours ago
It was just bread and hardly 10 chunks of chicken without cheese, It was dry to its best on a 440rs Pizza, it was my worst experience ever
At last i dumped more than half of those 2 Pizzas, i kept them back so that i call dominos complaint department so that they can replace the order but they are more pathetic than pizza.
If any of my friend will ask about dominos, I will say big NO to them
As they are fooling people with the quality, price and service too
After that i called dominos feedback number 5 times, they placed me on hold and then disconnected
I remember the name of agent as well his name is Gautam, he asked me to place my call on hold while transferring the call to retail manager of botanical garden and then he never showed up and disconnected the call too and this happened 5 times back to back
Customer service is extremely bad, they let customers suffer, charged on their own wish and in return provide nothing
i am very dissapointed with your delivery and pizza quality ..i ordered a regular cheese burst pizza from lucknow faizabad road branch and what i get in return is CRUSHED PIZZA IN A PATHETIC CONDITION and when i complained them THEY DIDN'T EVEN REPLACE THAT PIZZA WHAT A WASTE OF MONEY YOU PEOPLE SERVE
I ordered a pizza and what they serve was . Smells like something burnt.
Domino's Pizza — POOR PIZZA NOT CHEESEBUZZ & YOUR RIDER TALK VERY BAD
PHOTOS ARE NOT CLICKED BY THE YOUR DELIVERY BOY SO PL SEE THE BILL DETAILS.. & ORDER NO.:- 70 BRANCH :- SCF 82, GROUND FLOOR SECTOR -22 GURGAON PH.68886888
Non halal non veg
Plz provide halal food in all your outlets all over the world.so that we all can be your regular customers. And enjoy halal chicken in chicken mexicana.as a world over food chain you should make your customers world wide satisfied.Be considerate n look in to the matter seriously. If you don't than you will be losing lot of customers world wide.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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I totally Agree with you.
Even when we ordered a cheese burst we hardly had any cheese in the pizza.
Quite a few friends have been telling me the same thing.
After being a loyal customer for so long, this is what we get in return.
Their pizza quality has gone drastically down.
They even wouldn't provide extra oregano or chilli flakes and bluntly refused.
If they cant provide quality pizzas even after the prices being so steep, then we might as well order from other outlets.
There aint a dearth for pizza outlets in navi mumbai anyways.
Regards,
A very very angry and upset customer.