[Resolved] DT Cinemas — insensitive behaviour | |||
This is regarding a complain of your staff member at Dt cinemas Chandigarh who was at duty at 22.05 timings show of ZNMD movie yesterday at screen 3 (18 July 2011), the person was a sikh and he claimed himself as the manager there. I went to saw the movie with my family, we waited outside the screen area till 22.30 whereever the timings for the show was 22.05, I asked the person standing there the reason for the delay in starting the show, he said nothing and went inside, again after 5-10 mins he came outside, on again asking this thing he said me to go inside when I went inside I heard him stating me as stupid as I can't wait outside for next few min's when I turned back and asked him for the reason of saying such thing about myself he started abusing me in front of my family and when I asked for the manager there he claimed himself as the manager out there and said whatever I can do can do about him, he said he is not afraid of any senior management and I can do whatever I want to do. That was a very embarassing situation for me and my family. I never gone through such type of experienec in my entire life, that was a shock of my life. I request to take this ver seriously as this will at the end spoil the image of the brand also and who wants to come to a place where in place of hospitality to be served staff serves humility and disrespect. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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