[Resolved]  DTDC — Courier Tampered & Items Stolen

Dear Sir,

I Bhaskaran S availed the services of DTDC for sending a parcel (Weighing - 275 Gms) to Bangalore from New Delhi (POD *Z91928510*).

The services were availed on 22/06/2009.

The courier was received at Bangalore on 24/06/2009 at 12:30 PM.

When the courier was delivered at Bangalore my sister found the package was tampered with & some of the items have been stolen.

When the courier was despatched the total weight was 275 Gms & when we received it was only 112 Gms.

This is a sheer act of irresponsibility.

I have filed an FIR & a complaint against DTDC in the Consumer Forum.

I demand an immediate recovery of the stolen items or the reimbursement of the value of the stolen goods.

Regards,
Bhaskaran Subramanian
Human Resource
Government Industry Solutions Unit (ISU)
Tata Consultancy Services
4 & 5th floor, PTI Building
No 4, Sansad Marg
New Delhi, Delhi
India
Ph:[protected]
Mobile:- [protected]
Mailto: bhaskaran.[protected]@tcs.com
Website: http://www.tcs.com
____________________________________________
Experience certainty. IT Services
Business Solutions
Outsourcing
____________________________________________
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I Raju Biswas availed the services of DTDC for receiving a parcel to Siliguri from Kanchrapara, West Bengal (Consignment No - K[protected].

The Consignment Booking Date 30.08.2019.

The parcel was received at Siliguri as on 04/09/2019 at 15:45 PM.

When the consignment handover me at Siliguri I found the package was tampered with & some of the items have been stolen [3 pcs saree].

I demand an immediate recovery of the stolen items or the reimbursement of the value of the stolen goods.

When the courier was despatched the total 26 nos Saree & when we received it was only 23 Nos.

This is a sheer act of irresponsibility.

Please take a action immediately.

regd,
Raju Biswas
Siliguri-734004

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