DTDC Cargo — Refusal of Customer Grievances

Address:

Karnataka

Though it is advertised in media that DTDC is India's Largest Domestic Delivery Network Company , they are giving least importance to Customer Grievances. I had a very bad experience with DTDC for an international Cargo Delivery to my Home Town in Cochin, Cochin and tried to contact DTDC offices, to submit my case. The Field staff in Middle East even apologized for the the troubles caused. I need DTDC to reimburse the charges collected from me for the service. Its surprising that an organisation is running a business, who is not interested in customer satisfaction. If anyone interested to contact, my mobile is [protected]