[Resolved]  Dtdc Courier — courier being not delivered...Reference (shipment No) : Z85289140

Reference (shipment No) : Z85289140

Hi!

This is in regards to the courier that I was suppose to receive via DTDC couriers
It was a 4GB Apple I-pod that was couriered to me on 20th Feb, 2009 in GURGAON.
However, I haven't yet received anything from DTDC.

I got one call before 10-15 days from DTDC asking me whether I received any courier. I informed them that I haven't received anything yet.
The person on the other line told me that it is showing as delivered, I couldn't believe it and told him that its incorrect and that I haven't received anything.
The other person told me that he would forward the complaint and get back to me. But I haven't heard anything yet on that.

I checked on DTDC's website the status of courier (www.dtdc.in) and I saw that its showing delivered and received by SIGN ?
Well, let me tell you that I haven't received anything. I checked with everyone at my home and no one has signed or received anything.

Also a week before one guy from DTDC came to my place with the DRS sheet to verify my signature.
It was a forge signature. Coz the signature was as simple as "N.K" and there is no person in my family with the first name initial of N... also the name of the person who received the courier was writted as Nihal... Well, there is no nihal in my family too...
What I think is, someone from DTDC delivery boys must have stolen my courier and instead of writing Snehal in the receivers name that illiterate fellow wrote nihal. His writing was so pathetic, trust me.

I told him its not my signature and again I got the same response, " we will investigate and get back to you"
Its already 34 days and I still havent received my courier... I know I wont get the I-pod back, but I will definately ask for compensation from DTDC for this ridiculous act.

I am very much disappointed with the services of DTDC. Never thought that they would be so unreliable.
The least that they could do is... reply to my mails...

I am including few of my personal details that you may come handy:-
Name: Mr Snehal Kolambe
Mobile no: [protected]
E-mail id : [protected]@gmail.com
Home Address (delivery address): Flat no 703, R2,
Shree Ram Residency,
Ambernath (East) 421502.


I sent several mails to DTDC and I got only one reply till date saying that we will investigate and get back to you. This is really disgusting.

Hoping to get some aid from consumercomplaints.

Thanks & Regards,
Snehal Kolambe