[Resolved]  Dtdc Courier — Very Bad service

I used DTDC Courier service from bangalore to send train tickets to my parents.
I Couried them only after getting confirmation from the DTDC Agent that Courier will take max of 72 hours to deliver.
Courier number provided to me is B59193259. As the Courier didn't reach even after 5 days i called courier office to enquire.
Instead of giving me the details, the courier office people gave me the phone numbers of the courier offices near to the destination and are asking me to track. So I had to track my own courier by calling all the offices inspite of paying 40/-RS for 2 tickets(2 Sheets). The courier reached only after 6 days(took more time than normal post). Due to this I was not able to send tickets to my parents on time.
DTDC doesn't act like a Courier service any more.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Service sucks baddly half the number on their support dont work and most of the time no one picks up the call and package is not delivered on time and half the time they send the package back coz they cant find the address. I was told the address was incorrect and address was even available on google maps..
Customer support -9
Service worst that ups so -100
Most the of the numbers dont even exist for customer care written on the receive(slip) and even the site their are some numbers that dont exist..
SO Pretty much sucks in everything..
ANd this is the first time im writing a complaint (so pissed off)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information