Dtdc Courier — COURIER ITEM MISSING

I have given a courier at Mumbai chandivali office, mumbai to be delivered at surat on friday. The pack contained a titan watch worth Rs 3000 in a titan box gift along with warranty card wrapped in pink wrapper and a lindt chocolate worth Rs 250 to be sent to my sister at surat. However when she opened the courier, watch and pink coloured paper with wich i have wrapped the watch box was missing.I Only the chocolate and box along with warranty card was found. It appears that someone in their supply chain has opened the courier pack and have removed the watch from the box.What internal control they have in their company that any person can open the courier that too on ocassion of raksha bandan.While sending the courier I have given mentioned description of items and value thereof. Whole day i was trying their call center number but no one was picking up. When i called thier franchise owner all he doing was hurling abuses.On sacred occassion of raksha bandan some employee of DTDC courier just stole the gift.