[Resolved]  DTDC Courier Service — Delivery of courier

Address:

Mumbai Suburban, Maharashtra

Dear,

This is to inform you that I had dispatched a courier from Sangli to Malad
(E) (MUMBAI) on 15.05.2012 having consignment no. T41073201 at 6.00 P.M.

I am very disappointed with their service and would like to inform you that
i have still not received my courier till 22.05.2012. I am trying to contact you
to their sangli branch and Malad (E) branch from last 5 days. Nobody is
giving proper answers and response.

On 19.05.2012 I got Malad (E) branch contact no. [protected] from Sangli
branch, I was trying to contact on the given no. for almost 3 Hrs Nobody
has picked up the phone.
Then again i contacted in sangli branch, I got the confirmation that my
courier will be delivered within half an hour but as expected no response
again.

Then again on 21.05.2012 morning i took malad (e) branch landline no. from just
dial.com as [protected]. I am surprised to tel you that the guy on phone
was not even ready to talk properly. He just said please call on our
Customer care No.[protected].

Then after contacting customer care, he said my courier is dispatched in
goregaon branch on 19.05.2012. When i asked him why it took so long time to
deliver, he was unable to answer. He just gave me Goregaon branch direct
contact no. of the person as [protected]. And again as expected nobody is
picking up the phone from morning.

please help me out I am in a urgent need of that courier.

If this is the service ther are providing to the customer then i don't think so
anyone will come to them for any courier service.

on 22.05.2012, From morning I am trying to track my courier calling number of times to different persons but still no response from any one. Infact they are not even ready to give me the address where my courier is loaded so that i can go to that office and collect my courier. I am really fed up of this service. This is why INDIA is still 50 years back from others.....

Mitul A Shah
Reliance Infrastructure LTD
Manager
[protected]