[Resolved]  DTDC / International Courier — DTDC Fraud -Missing items in delivery

Address:

Bangalore, Karnataka

Shipping details: From Bristol (UK) to Bangalore (India)
Invoice No and date: V[protected]/04/2010
Items missing :worth of 100 pounds

Issues faced by customer(me) in detail

29March 2010 I have contacted DTDC (Kishore) to explain me the procedure of sending cargo overseas through phone (only info given was cost of the total service and pickup/delivery address details).

29March 2010,again have asked for email confirmation on what we spoke (same info sent as above).

1 April 2010 3rd party agency called TNT picked my items, they have no procedure of signing off and giving surety of the items in the bag.

7 April 2010 its still not sent of shipping, after sending reminder, Mr.Kishore from DTDC is asking me for the list of items which he should have done at the start of the conversation. I have replied with what ever I could remember

16 April 2010 I received my goods with items missing

Since then I am in touch with them through emails, I haven't received even a single phone call till date from DTDC, after pushing it to the DTDC head office Bangalore, I get a simple email from London DTDC office stating sorry for any inconvenience caused!!!!

I have entire email conversation I had with DTDC, please ensure before using DTDC courier service, they have answers for all the questions you ask.

Regards,Sandeep
(sandeep.[protected]@gmail.com)