[Resolved] DTDC — Non Delivery/Misbehavior | |||
Hi, I have a courier frm devshoppe with CART26131916.It's now in Moulali branch .They contacted me and asked if I can collect the same.So,extending my help I told a kolkata address ,so that it would be of ease for them.Now, what happenned is I cant go for some reason to collect the same .So,informed them to send it to my original kankinara address .I got extremely bad behavior from them saying there is no service in kankinara and being told they just cant help.However,I found dtdc office kankinara. WHY should a courier service company accept a delivery that they can't deliver? I got call from this numbers of DTDC. [protected],[protected]. Would be grateful to you if you can look into the same.My mail id is : [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Good to see a webmaster giving prompt reply to worried customer. Very nice
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11614
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
This is webmaster of www.devshoppe.com, i read the complaint from Soumitra chakraborty, the order was despatched from our end through DTDC couriers and the pincode was very much shown as servicable by DTDC people .
Once we recieved the complaint from Sh. soumitra chakraborty, we contacted DTDC head office from our end too and filed the complaint.
The products were delivered to her by DTDC.
I think this complaint is not against us...this complaint is against DTDC courier company...
Thanks
amit uniyal
www.devshoppe.com