[Resolved]  DTDC — Consignment not delivered even after 6 days

Address:

Mumbai Suburban, Maharashtra

Hi,

After a very very frustrating last few days, with no options left, I have to pen down this frustration to complain forum.
I had sent courier through DTDC Courier Services from Mumbai to Gorakhpur (U.P.) on 15th November 2011.
Consignment number is M68714359.

Courier was supposed to be delivered by 18th November evening however it is still in transit even after 6 days.
This courier was for my brother who is working in IAF and was leaving Gorakhpur on 21st November Morning.
Only after getting verbal confirmation from DTDC representative that they can deliver it by 18th Nov, I had couriered it through DTDC.
Now my brother has left for Jodhpur and he has already missed this consignment.

Also, whenever I am calling DTDC customer care, they are asking me to contact different branches in Mumbai, Delhi and Gorakhpur and only response I am getting from these branches is that they have dispatched it from Delhi or they have not received it in Gorakhpur.

Please take very strong action against these guys as they are typical example of sheer unprofessionalism and careless handling of loyal customers.

Thanks & Regards,
Pranav Sharma
+91 [protected]
pranav.[protected]@gmail.com