[Resolved]  DTDC — not delivering courier

Address:

Faridabad, Haryana

Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you.Meanwhile can you provide us the destination address and contact number which will help us in further investigations.

In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.

We do hope that we are able to restore your faith in DTDC.

Thanking you,

Yours faithfully,
for DTDC Courier & Cargo Ltd.,

K.Shivan
Sr.ExecutiveCustomerSupport.

Cc : Dear Mr.Pavan, Kindly check and arrange for delivery on asap.



"pankaj kaushik" <[protected]@rediffmail.com>
23/09/2011 09:44

To
<eastindiachowk.[protected]@fr.dtdc.com>
cc
<[protected]@dtdc.com>, <css.[protected]@dtdc.com>, <[protected]@vsnl.com>
Subject





Sir,
You had not deliver parcel. Additional Details... H88957171


Date From --� To Status

Sat, Sep 17, 2011 BALANAGAR MASTER FRANCHISEE, HYDERABAD
FARIDABAD BRANCH, FARIDABAD Dispatched via Manifest # H7023891

Mon, Sep 19, 2011 DELHI APEX, DELHI DELHI LOCAL LOAD
PROCESSING CENTRE, DELHI Received via Manifest # 21531533

Mon, Sep 19, 2011 SOUTH DELHI, DELHI FARIDABAD BRANCH,
FARIDABAD Dispatched via Manifest # 8795

Mon, Sep 19, 2011 SOUTH DELHI, DELHI FARIDABAD BRANCH,
FARIDABAD Received via Manifest # 54687998

Mon, Sep 19, 2011 FARIDABAD BRANCH, FARIDABAD FARIDABAD - EAST
INDIA CHOWK, FARIDABAD
Not Delivered Via Manifest # 52487

Tue, Sep 20, 2011 FARIDABAD BRANCH, FARIDABAD FARIDABAD - EAST
INDIA CHOWK, FARIDABAD
Not Delivered Via Manifest # 41023140

Wed, Sep 21, 2011 FARIDABAD BRANCH, FARIDABAD FARIDABAD - EAST
INDIA CHOWK, FARIDABAD
Not Delivered Via Manifest # 52546

Thu, Sep 22, 2011 FARIDABAD BRANCH, FARIDABAD FARIDABAD - EAST
INDIA CHOWK, FARIDABAD
Not Delivered Via Manifest # 41023374
Address correct you had not try.
H.no.6 Opp.ABB Ltd.
hardware colony.
hardware chowk .
NIT Faridabad Contact Ph.No.[protected],

pankaj kaushik
Hyderbad
[protected]