DTDC — shoes not received

Address:

Rangareddy, Andhra Pradesh

i sent 2 pairs of shoes for my brother through DTDC on 3rd march 2012 but unfortunately they are not reached till now. I sent it from Hyderabad (Indira nagar branch) to Nawada(Bihar). The cost of shoes are Rs1400rs and the service charges are Rs200.

I called to customer care many times, I visited DTDC shop more than 30-40 times, I gave written complaint 2 times within a month from the date of sending the courier, I mailed to css.[protected]@dtdc.com(suggested by shop owner) also but they even not responded.

CN no:-H97507730

Now I got tired of making as much efforts as possible and hence I request this organisation dedicated customers to help me.