[Resolved]  Eagle Travels — SERVICE

Address:Surendranagar, Gujarat

It is very strange but sad experience with eagle travels. infact i was never interested travelling through sleeping bus from rajkot to pune. due to unavailability of the train tkts i had planned to travel through travel and thought that eagle will be the best travel. i was wrong it was horrible experience i had with. believe me it starts from Rajkot somewhere around 1.30 PM and reached 5.45 PM (nashil phata) next day. driver was not cooperative and when i had asked for he was telling after 30 mins and it will come after 3 hrs. i was travelling with family with 1 kid. my kid was literally tiered bored and crying for this long journey all the have. moreover at the time of sitting into bus and asked to keep my luggage, cleaner denied me not to kept luggae in back as there was no space. infact there were some packages , parcel materials (bering and all) this is the first time i heard that peo[ple travelling in bus denied to keep there luggage. if you want this parcel service then it is my humble request dont club this travel and packaging together it will spoil your customer relationship if you want ot continue. if you are not believing in custiomer relationship then it will of no use....summarizing it was totall 25 hr journey instead of 16 - 18 hr journey. it was our horrible experience and i will never recommend anybody to travel in this bus.
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Aug 13, 2020
Complaint marked as Resolved 
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i m trawelling from rajkot to ahemedabad . bus does nt arrived at the right time at rajkot. It is non stop bus but it was also stopped bus on highway for few minute. .total traweling time in ticket and on it's website is 3 hour i.e. 7.30 p.m. To 10.30 bt bus not in time and it is running 30 minute whether it is no traffic jam on highway. Driver also wasted time on highway for pick up the passenger where there is no pick up point. . Last time i was booked tickit for ahmedabad timed 6 a.m. But i was reached 2 min late to pick up stand. .and bus was already departure. And answer me that u r late. bt now today i m in your eagle benz n it is 30 min late.now which step u will take ? I[censored] not. . why there is different rules for same corparation and buses?. . Reply me why i travel in eagle travels which is not puntual at my email id [protected]@gmail.com
I am in the same Eagle sleeper bus from rajkot to pune. The bus started at 2 insteadof 1:30 pm. All their dikkies were full of parcels. Its 6:45 am and we are still in Nasik. I wanted to join my job at 10 am but the driver said that the bus will reach pune at 2 pm, which makes it a 24 hours travel from rajkot to pune.

I think EAGLE Travels should now be called as EAGLE Transports and they should start TRUCK service instead of a sleeper coach bus service.
Driver is not good i do vomitt driver dont stop bus and angry too me
Bhima Modhvadiya's reply, May 31, 2018
Driver is not good i do vomitt driver dont stop bus and angry too me

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