[Resolved]  Easy Cabs - Mumbai Service — last minute cancellation

I had booked for an Easy cab for 8.30 a.m on the 13th morning. Booking was done and confirmed Booking no. A[protected] at 4 a.m. on that day.

Got a call at 8.03 from Pawan Easy cabs - customer service no.[protected] informing that they could not send a cab. note that thsi was a last minute information . no rain excuse as there aws only a lsight drizzle.

At 8.15 a.m. the sms also came in as follows.

Dear Customer, due to a technical error, we are unable to service booking no. A[protected]. Please ignore the Car details sent. We deeply regret the inconvenience

This is defintely unaccepatable and a 2nd similar experience with Easy cabs .

Mario Rodrigues - [protected] - [protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Easy Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    223
    Pending
    0
    Resolved
    80
    Easy Cabs Phone
    +91 11 4308 3000
    Easy Cabs Address
    9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
    View all Easy Cabs contact information