Easy Cabs — Repeated cancellation of cabs and no intimation of the same

sarmistha20021

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Easy cabs is the worst cab service ever. I have used Meru on on many occasions and they inform you right away if the cabs are not available. But easy cabs makes the booking and doesnt even inform you of the cancellation. When you call up to ask why is the cab delayed, they tell you that the cab has been cancelled due to unavailability. I made my booking at 12 o' clock for a 5:30PM pick up. If the cab wasnt available, I should have been informed minimum 2 hours before. But look at the audacity of the easy cab personnel, they hang up on your face saying its been cancelled. No professionalism and morals! Shame on this cab service. The worst I have seen in my life. Easy cabs doesnt deserve the stature of an elite cab service, the local cabs are more committed and truthful. Please refrain from using #EASY CABS

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Comments

sudipta_jan

I agree with you. It's the worst service ever. For the first time, I tried using easy cabs because I was unable to get a booking done with Meru and even after booking almost 24 hours in advance, I still faced the same thing that you have mentioned so correctly.

I'm never going to even think about booking easy cabs (such a contradictory name of the company for the services they offer). I so agree with you for the point that they should inform consumers 2 hours in advance, so people can make some other arrangements.

Absolutely useless and horrible customer services. Please never trust their services.