[Resolved] EasyMobileRecharge.com — not obtained recharge | |||
i have done mobile reacharge from http://www.easymobilerecharge.com on 31 jan 2011 and not got that rs.50 recharge and 52 rs. debited from my account my no.[protected] details of bank debiting 31-Jan[protected]Jan-2011) TO TRANSFERINB CCavenue Bills CCA11AAHR696IG39788877 TRANSFER TO [protected] AVENUES INDIA PRIVATE 52.00 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Old Bus Stand, Una, Gujarat, India - 174303
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
We have checked your order with us and we have not received the payment from your bank for this order. This could happen due to any of the following reasons:
• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.
• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.
Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money will have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.in.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in