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[Resolved]  Eureka Forbes / Aqua Guard Classic — Maintenance and repair

I purchased an Aquaguard Classic Water Purifier 2000 for home use. From the very next year I opted for AMC for that product. This year I experienced really really a bad response from the company. In August 07 I registered a complain of breakage of plastic clamp holding the candle filter. Then on 30th November 07, I registered another complain to change the UV chamber because it developed a hole through which water is continuously leaking. Both the complains remained unattended even after repeated calls to the office. The service people even did not bother to inform me about the delay of attending to my complains. I talked to Mr. Sudip Chakraborty, manager, Guwahati Office informing him about these development today.
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Aug 13, 2020
Complaint marked as Resolved 
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I want to purchase an aqua guard of your company. Kindly provide me the address of any retail centre or the dealer at Guwahati,

eureka forbes aqua-guard classic model — repair of aqua-guard

Sir,
My aqua-guard lying out of order since[protected] till date. your complaint telephone numbers are also not answering.THE COMPLAINT NUMBER[protected] ALWAYS REMAINS OUT OF ORDER. I here by request you that my aqua-guard may kindly be repaired immediatly.


Address:-
Uttam kumar dadlani
C.R.P 35
railway phatak road.
near new sainik store bairagarh.
My contact no. is [protected] (Cell)
[protected]R)
i want complet no tel or moble
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Dear Sir,

1. Refer contract receipt no[protected].

2. I have made a service contract on 22.12.2009 For a period from
22.12.2009 to 21.12.2011. I have forward service request to you throuh
your web. many times. The details are as follow:-

(i) Web service request No 296e507982ed dt 19 Jun11.
(ii) Web service request No 744287decdt 22 Jun11
(iii) Web service request No 9659e40660c6 dt 22 Jun11( For
Guwahati branch)
(iv) Web service request No 95376fba466edt 25 Jun11
(vi) Wi) Web service request No 95376fba466edt 25 Jun11
( vii) Web service request No 188623alfe1dt 27 Jun11( For
Guwahati branch)

3. The above details have not yet been attended till date.The request
for replacement of candle of aquaguard Model no inova water Filter of
eurakafobs.You are requested to send their representative to replace
the same at the earlist . Please send your representativ to my
present address.My present address is as under:-

Col SK Rath
261/3 Joshi enclav
Rangapahar
Dimapur
Nagaland

Mob NO - [protected]
I HAVE CLASSIC MODEL OF AQUA GUARD WATER PURIFIER . WHEN I START MACHINE IT WORKS AND WATER FLOWS BUT ITS GREEN LAMP DOES NOT LIGHT UP. I LIVED IN SIVASAGAR ASSAM AND HERE IRON LEVEL IS HIGH IN WATER I NEED A FILTER WHICH CAN STOP IRON AND TURBIDITY OF WATER. KINDLY SEND SERVICE PERSON EARLIEST.

J P S VERMA
C-188, ONGC COLONY SIVASAGAR
ASSAM-785640
(M) [protected]
i'm having aquagard classic the flow of water is very slow and less whats problem in that?

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    Eureka Forbes
    Customer Care Service
    Customer satisfaction rating
    65%
    Complaints
    6637
    Pending
    910
    Resolved
    3909
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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