[Resolved] Eureka Forbes — Brand new Aquaguard Purifier not working | |||
Hi, This is Ankesh. I bought Aquaquard Total Reviva NF system from Eurekaforbes two months back, and it is not working from more than 2 weeks till now. I raised a service request for the same two weeks back and it's not been solved till now. Initially they gave me the service request number as same as my number, but when i called the customer care on 22nd Jan 2011, they said there is not any service request registered with my mobile number ( At the same time I don't have any proof to argue that). Again on 22nd I raised a request, and it is 84230497. And till now it's not been solved. I have to follow up with customer care everyday once or twice. They will escalate this issue to their senior team every day. But till today I have never get any call from any person of Eurekaforbes regarding the resolution of this issue. Even though I spent Rs.10000/- for the water purifier We are facing many water problems from last 2 weeks,and no one is bothering about it. Please take some action to make the problem solved. Thanks & Regards, Ankesh. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes — Brand new purifier not working
I have purchased a Eureka Forbes Vijay model Water Purifier UV system from Big bazaar Ambiance Mall Gurgaon.From the Day 1 after installation it is not working properly. Pure water is not coming from the machine. I have complaint to Eureka Forbes many times also i went to big bazaar but no person has come to my place for changing or repairing.
Pls help me in this case.
Puneet kumar
M [protected]