Comments
Dear Sir/Madam
This is to your kind notice that we had paid Rs 8000/- on 27.06.08 for AMC of 3 aqua guards, Rec no is– 15164176.
AMC period from 27.06.08 to 26.06.11 when we were not in under AMC, your Engineer were used to visit once in a week & ask us if there is any problem, then generally next day they used tol solve the problem but now since when, we have taken AMC, your service is not up to the mark. For one problem we have to call up 10-12 times then also they solve the problems in 15 days.
For your under Notice From 15 days our machine is not working. Your Engineer’s informed us that there is no parts is available in your company.
We do not believe that Eureka Forbes is not giving proper services to the client.
Pls look this matter and reply us, otherwise we are sure that from 26.06.11 we will not renew our AMC and we will never purchased anything from Eureka Forbes.
Waiting for your reply as soon as possible.
Note:-this mail I sent on 27.07.10 on [protected]@eurekaforbed.co.in & on [protected]@eurekaforbed.com email. But till today I hv not get any response.
We call up to Mr. Sunil mbl no. [protected] & Mr. Santosh Patil
Every alternate days we are calling about repair the our all three aquaguards but daily they are replying as we are on the and reaching. Pls. let us know whether they will attend our problem or we can give the complaint to Consumer Court. We are sorry but we are fed up about your very poor services. At taken time we were under impression that we are taking aqua guard from Eureka Forbes and we will get good service. We were also planning to take 3 more high flow aqua guards from you but now we have decided that we will take these from other company.
from :
Bijis Hotels India Pvt. Ltd.
Dilip Teckchandani
General Manager
Contact No. [protected]
Email id : [protected]@gmail.com
This is to your kind notice that we had paid Rs 8000/- on 27.06.08 for AMC of 3 aqua guards, Rec no is– 15164176.
AMC period from 27.06.08 to 26.06.11 when we were not in under AMC, your Engineer were used to visit once in a week & ask us if there is any problem, then generally next day they used tol solve the problem but now since when, we have taken AMC, your service is not up to the mark. For one problem we have to call up 10-12 times then also they solve the problems in 15 days.
For your under Notice From 15 days our machine is not working. Your Engineer’s informed us that there is no parts is available in your company.
We do not believe that Eureka Forbes is not giving proper services to the client.
Pls look this matter and reply us, otherwise we are sure that from 26.06.11 we will not renew our AMC and we will never purchased anything from Eureka Forbes.
Waiting for your reply as soon as possible.
Note:-this mail I sent on 27.07.10 on [protected]@eurekaforbed.co.in & on [protected]@eurekaforbed.com email. But till today I hv not get any response.
We call up to Mr. Sunil mbl no. [protected] & Mr. Santosh Patil
Every alternate days we are calling about repair the our all three aquaguards but daily they are replying as we are on the and reaching. Pls. let us know whether they will attend our problem or we can give the complaint to Consumer Court. We are sorry but we are fed up about your very poor services. At taken time we were under impression that we are taking aqua guard from Eureka Forbes and we will get good service. We were also planning to take 3 more high flow aqua guards from you but now we have decided that we will take these from other company.
from :
Bijis Hotels India Pvt. Ltd.
Dilip Teckchandani
General Manager
Contact No. [protected]
Email id : [protected]@gmail.com
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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warranty period is 1 year so shall you consider warranty after 1 year
thats fact it is not my problem related to service because i cpmplaint 5 times.
what should is i do? please suggest me.
i m very dissatisfied with your service.
my contecr No is : [protected]