[Resolved]  Eureka Forbes — Invoice not delivered

Hi,

I bought Wet & Dry Vaccum cleaner from the authorised salesperson on 10-May-2008. The transactions were done at home and the product was delivered on time. However, the invoice of my purchase was not delivered to me. I was promised that it will be delivered to me by post within 2 days but now it is more than a month. Even after repeated followups with the customer care and with the salesperson, I haven't received the invoice. Moreover, the salesperson gave me a paper stamped with Eureka Forbes seal saying that it is a proof of lifetime free servicing contract with Eureka Forbes. I even asked customer care to authenticate it but nobody has done it yet. I doubt if that was just a sales tactics.

Name of the salesperson : Mr. Adinath Chamute
Salesperson mobile no : [protected]
Complaint no. (as provided by customer care) :[protected]
The Serial no of the product purchased : 9008490
The salesperson came from Kasarwadi outlet of Eureka Forbes. The phone number of Kasarwadi dealer is :[protected]

Such negligence towrads customers is totally unacceptable. Kindly take necessary action.