[Resolved]  Eureka Forbes / I Nova — Deficiency in services & not providing carbon & candle under contract

To
M/s Eureka Forbes Limited,
No 143, C-4, Bommasandra Indusrrial Area,
Off Hosur Road,
Banglore-560099

Reg:- Service Contract for the period 8-1-2008 to 7-1-2010
Contract Receipt No.14968090 Dated:[protected]

Sub:- Complaint against deficiency in services and
non-supply of One set of Candle and Carbon

Sir,

Please refer above contract for service for two years executed on[protected]. First set of Candle and carbon under the above contract was replaced on[protected] as due candle under previous contract No.12612870 was provided and replaced on[protected]. Next Candle and carbon was to be replaced in December-2009, but no one turned up for replacement of candle and carbon for which payment was already made on[protected].

It is also pointed out that under the AMC contract, machine was promised to be check up periodically, or at least once in a six month, but no such services was provided and only service was provided on complaint and repeated reminder.

Under the said sorry state of affairs, you are requested to look into the above matter and one set of candle and carbon be provided as due under above contract Dated:[protected] of two years w.e.f. 8-1-2008 to 7-1-2010
.
Scan copy of contract is enclosed for your perusal and record.

Please do the needful at an early date,

Thanking you,

Yours faithfully,


(Indrani Jain)
106-A, DDA Flats,
Mansarover Park,
Delhi Shahdara, Delhi-110032
Dated:[protected]