[Resolved]  Eureka Forbes — Filter in Water purifier not working

Address:

Thane, Maharashtra

We purchased Aqua Sure water purified (18 ltr) in July 2009. I was told that the Filter has to be changed every 6 months. In feb 2010 we order for a new Filter Cartridge. The technician came and fitted a Filter Cartridge. After fitting the new cartridge the filtering of water was very slow. We complaint many times but was told that it is not fitted properly. In may 2010 again we complaint, our complaint was registered on[protected] and we were given a complaint no. but no service personnel visited our house. Again on 25th May we gave a complaint so the next day a technician visited our house and told that the filter cartridge is damaged and it can not be replaced for free. This Eureka forbes people are cheaters and they are cheating people of their money as well as health. They are playing with the people's health. The Aqua sure filter does not filter 100%. There is always some particles in the filtered water. Eureka Forbes should stop selling Water purifier. Do not cheat people.