Eureka Forbes — Non delivery of product

Address:Pune, Maharashtra

I bought a water filter from Eurka forbes ltd by paying a cheque of Rs 9190, Cheque no 000080 Yes Bank,receipt no[protected] I was promised delivery and installation in 2 days by their sales manager Mr Gupta cell no [protected]. The filter was not delivered on the promised day, then i started following up with Mr Gupta , when ever i called he promised me he will do it by evening or next day morning. As this was goining no where i contacted their pune head office , i was told to speak to Sangita cell no [protected] who takes the complain , resolves and esclate. she too promised that she will get the filter installed in a day 4 days have passed still nothing has happened. she is not not picking up the calls and not responding to sms.

Hope you all will get this resolved.
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Eureka Forbes Sales Representative Manesh Bhoske employee code 9003011, took booking cheque for Vacuum Cleaner dated 21st March 2013, promising delivery in 4 days.
Follow up made in march the sales representative said because of audit he is not able to deliver product. On 8th April, he said that the company is directly shipping across products.
Complaints at Head office have not given any resolution.
I am lodging a case of cheating against the employee.
Eureka Forbes Sales Representative Manesh Bhoske employee code 9003011, took booking cheque for Vacuum Cleaner dated 21st March 2013, promising delivery in 4 days.
Follow up made in march the sales representative said because of audit he is not able to deliver product. On 8th April, he said that the company is directly shipping across products.
Complaints at Head office have not given any resolution.
I am lodging a case of cheating against the employee.

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