[Resolved]  Eureka forbes / Vacuum Cleaner Trendy Nano — Eureka forbes Vacuum cleaner trendy Nano burned after 1st use and not replaced by company , product is under Warranty, Bad service from company

Address:Mumbai Suburban, Maharashtra

I have purchased brand new Vacuum cleaner Trendy nano from Eureka forbes dealer. Product is under warranty. I used it 1st time for 5 minutes and product burned after 5 minutes o[censored]sages.

I registered compliant three weeks back and still following but my problem has not yet resolved.

Service centre personal come once and not able to open vacuum cleaner as it's body got burned. He told me that they will replace it or repair it after few days so called them after 8 days and found out that these guise completely forgotten my request. (This service agency of eureka forbes is in Dhisar E, Mumbai, ph:[protected]

Even Mumbai service head Mr. Ramdas (ph: [protected]) did not picked up phone. When we contacted Mumbai service centre then same number we got.

We dont know where to follow up and how to follow up.

We called service centre 6 to 8 times for same compliant but till date status is same.

Because of this pathetic service. I request you all readers not to buy any products from Eureka forbes.

From
Shritej
[protected]@gmail.com
Euro Compliant number: 87095820. Mumbai
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Shritej,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team

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