[Resolved] Exide Battery — Dealer Complaint | |||
Dear sir/mam i would like to state my self Rajendra dande . Address:- Nilkamal Complex Maratha nagar Akola I was purchased new Battery of exide model( IT 500-3U7-11619) on Jan 2008 This Battery Was purchased from tara tech akola Throu Suprime Electronices Ranpise Nagar AKola But in Aug 2009 battery Was not working properly dealer inspected the battery and send to exide services station at nagpur then 11/09/2009 the battery return from service center. Report of service center was battery found ok and returned and and that time we demand to dealer our original bill and warrenty card to dealer but card and bill was miss placed by the dealer now our battery is not working properly again the dealer refused to send the battery to service station due to miss placed a warrenty card and bill by dealer. So kindly replace the battery and take some necessary action. Your FaithFully Rajendra Dande Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear
sir/mam
I would like to state my name Anil Patel(AWM).
Address:- Kamdar carz Pvt. Ltd.
Opp, Hathisingh wadi, Hand Circle,
Nr, H.P.Petrol Pump, Shahibaug-380051
I had received customer vehicle new Battery of Exide model( 2D[protected]C[protected]V-L2 60Ah 600A)(EN) on 03/Nov/2012
This Battery Was fitted by Exide co. from Renault OEM at Chennai But Nov 2012 battery Was not working properly we had inspected the battery and send to exide services station at THE BAT SHOP (ISHAAN ENTERPRISE) Opp, Naranpura Post office, Naranpura-13, Ahmedabad, then 12/12/2012 the battery return from service center. Report of service center battery want to charge & the charge will paid to us for charging test.and that time we had submitted all demanded to dealer our original bill and warranty details to dealer but by EXIDE dealer could not give proper response to us & they are told us without payment we will not provide service. The person again the dealer refused to send the battery to our workshop. We get confirm first that The Battery second no. cell is failed So why should the EXIDE dealer not provide service & Why should we paid the charging amount? Kindly replace the battery and take some necessary action against this.
Thanks & Regards,
Anil Patel
Asst. Works. Manager
+91 [protected]
sir/mam
I would like to state my name Anil Patel(AWM).
Address:- Kamdar carz Pvt. Ltd.
Opp, Hathisingh wadi, Hand Circle,
Nr, H.P.Petrol Pump, Shahibaug-380051
I had received customer vehicle new Battery of Exide model( 2D[protected]C[protected]V-L2 60Ah 600A)(EN) on 03/Nov/2012
This Battery Was fitted by Exide co. from Renault OEM at Chennai But Nov 2012 battery Was not working properly we had inspected the battery and send to exide services station at THE BAT SHOP (ISHAAN ENTERPRISE) Opp, Naranpura Post office, Naranpura-13, Ahmedabad, then 12/12/2012 the battery return from service center. Report of service center battery want to charge & the charge will paid to us for charging test.and that time we had submitted all demanded to dealer our original bill and warranty details to dealer but by EXIDE dealer could not give proper response to us & they are told us without payment we will not provide service. The person again the dealer refused to send the battery to our workshop. We get confirm first that The Battery second no. cell is failed So why should the EXIDE dealer not provide service & Why should we paid the charging amount? Kindly replace the battery and take some necessary action against this.
Thanks & Regards,
Anil Patel
Asst. Works. Manager
+91 [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
32%
Complaints
927
Pending
0
Resolved
299
+91 33 2283 2133
+91 33 2283 2150
+91 33 2283 2120
Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
View all Exide Industries contact information
This is manoj kumar from haridwar.i would like to confirm one thing and that is my battery damaged and i gave it to dealer for the replacement so kindly assist me how much time this process will take to replace the battery with in gurantee period.
kindly reply me soon waiting for your favourable answer on [protected]@gmail.com
Regards
manoj kumar.