Express It Courier — Courier not delivered-Wrong phone numbers in SMS

Express IT courier is the lousiest courier company, I have ever come across. I have serious doubts whether they are really making any effort to deliver the packages or simply sending SMS that they are unable to deliver the package.


What kind of a service providing co gives wrong numbers to it's customers. Instead of sending SMS, they can call us and advice about the courier. Even the numbers provided in the web site are also wrong.
Karmayog Building,
Ground Floor,
Parsi Panchayat Road,
Next to Sonaudyog,
Andheri (East),
Mumbai - 400 069.
Phone :[protected] / 56929911
INDIA

Please arrange to deliver my consignment with AWB # [protected].

Thanks
Masood.
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Courier not delivered-with in 2 Km from their office, having full address and contact numbers after talking and getting the location from the custemer but they say Exception - Address Unlocatable.
Express IT courier is the lousiest courier company, I have ever come across. I have serious doubts whether they are really making any effort to deliver the packages or simply sending SMS that they are unable to deliver the package.




This is the incident it happened to me today and happened to me many times with me from the Express it courier side before. The courier person called me today around 9 am from Electronic city Bangalore branch saying that there is a courier to you in the name of Rose and tell me the locality and clearly explained to him. Then I was told that he will be reaching BEGUR around 11:00 AM and I will give a call from the Begur bus stone, but unfortunately the person never turned up. I am trying to reach the customer care no.25227682/25227683/25227684 there is no response. The address is very clear why can’t they deliver full address is given and contact no is given.

I hope somebody will take responsibility to this matter if not I will have to go to consumer forum once again I will give my address

Rose
No.1012, Mary Hola, Begur, Bangalore-560068. (Begur main bus stop)
Ph:[protected] and [protected]/[protected]/[protected]

Courier dispatched Derails

Name : ROSE
Category : Individual
Status : Your PAN card has been dispatched on 05-Mar-2009 by Expressit Logistics Worldwide Ltd. courier vide airway bill no. [protected], at the address for communication* indicated by you in the application.
Permanent Account Number (PAN) : AQXPR0945E

And the Express It delivery updates





Tracking Result Details
Airwaybill Number: [protected]
Reference Number: [protected]
Origin: BOMBAY-MUMBAI-HUB
Booked On: Mar 05, 2009
Shipper: 203002-
Consignee Name: ROSE
Delivery Branch: BLRE-ELECTRONIC CITY
Status: Exception: Unlocatable
Delivery Date: Mar-11, 2009
Delivery Time: 11:03
Received by:
Relation:
Phone:
Proof of id :
Proof id No.:
Package Progress
Date Time Location Activity
11/03/2009 11:03 ELECTRONIC CITY Exception - Address Unlocatable .
11/03/2009 10:31 ELECTRONIC CITY Out For Delivery - To BLRE
Documents sent by ICICI PRU LIFET thru Expres It Courier has been delivered in my absence to whom is not known on 16/3/2009. AWB Nos.[protected], [protected], [protected].PLease tel me the name of the recepient

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