[Resolved] Ezeego1 — Misleading consumers by lucrative discounts

[Resolved] Ezeego1 — Misleading consumers by lucrative discounts

S samintl from Agra, Uttar Pradesh

Dear Sir, I had written to you just 3 days back. Once again I am finding a NEW problem. since yesterday when I was booking a ticket on your web site , I am getting the following error messages while I book through Firefox browser. SCREEN SHOT OF ERROR MESSAGE. Now when i use Internet explorer, I get the following messages SCREEN SHOT OF ERROR MESSAGE. Please tell how do i book tickets through the offer of 40 % on Jet-airways, with the following attached screen shots. When I try calling your toll free nos. after holding for 5 minutes I am asked to leave a message. This is happening since yesterday. I am posting this on our consumer web site as it is cheating with the consumers. the world should know how you mis lead with lucrative offers and thus not to allow them to mature, you close your web site and the telephones lines. It is an un-ethical practice and we will write to AITA and other organizations for thus un-fair trade practice being adopted by you. Sunil prakash PRESIDENT CONSUMER FORUM +3 photos Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Ezeego One Travels & Tours Ltd. customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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Comments

samintl

from Agra, Uttar Pradesh

They are cheating consumers. should be banned. Government is blind or goes hand in glove with them.

Ezeego One Travels & Tours Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Prakash

Greetings from ezeego1!

This is further to our conversation on 14th Oct, we hope the resolution provided from our end was up to your satisfaction.
The error could have been faced due to temporary system issue and are working towards the same.

Also please note that you might not have been able to get in touch with us on account o[censored]nusually high call volumes that we have been receiving. The response to the offer has been so overwhelming. However, we do understand that it is annoying to stay on hold for a long time and we are working towards the same.

We would also like to take this opportunity to mention that all schemes and offers launched by us are genuine and value for money. The response to this offer has been overwhelming and thousand of bookings that have poured in under this offer are testimony to its authenticity and genuineness.

We hope to continue being of service to you in the future.

Kind Regards
Team ezeego1