[Resolved]  Ezeego One Travels & Tours — regarding my cancellation amount

Dear Sir/Madam
This is Y U V Prasad booking reference WENVVP / NFSL2G date of journey is 07dec18, we have called the Indigo they have discussed the refund will be processed through EZEEGO, here the issue is when i am calling customer care i need to wait for ages as its keep o saying please wait you will be answered shortly but nothing happens, kindly request you to look into this and kindly refund the cancellation amount. REGARDS Prasad [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2019
Complaint marked as Resolved 
Ezeego One Travels & Tours customer support has been
notified about the posted complaint.
Verified Support
Jan 24, 2019
Ezeego One Travels & Tours Customer Care's response
Dear Guest,

Greetings from ezeego1!

We acknowledge the receipt of your email received below. Please be informed that the contents of your communication are being looked into by our relevant department and they shall revert to you shortly. Also, kindly share your email address so that we can communicate with you through direct emails.

We look forward to your response.

Should you require any further assistance, kindly write back to us with no hesitation. We take pleasure in assisting you.

Yours Sincerely,

Diana Misquitta
Customer Service
Ezeego One Travel & Tours Limited.
Vaman Centre, Marol Makwana road,
Andheri east, Mumbai- 400 059
Tel. No.: 022 – 61969696
Complaint comments 
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    Ezeego One Travels & Tours
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Ezeego One Travels & Tours Phone
    +91 22 6730 9400
    +91 98 6756 5900 (Customer Care)
    +91 22 6196 8888
    Ezeego One Travels & Tours Address
    Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
    View Full Information