[Resolved] Ezeego1.com — Did not receive any PNR number for Booking Ref. No.# EZR[protected]/A | |
I have booked a flight ticket on 11th December, 2007 using www.ezeego1.com but didn't get any PNR number for the same. I had called up the customer care regarding the above mentioned issue and they provided me the PNR number as 5454917. But, this PNR number actually belongs to a different itinerary which I had booked on the the same date. I informed them the same and they provided me a ticket number# 2536. Little did I realise then what trouble awaited for me!!!!!!!!!! It has been several times that I have called the Ezeego1 customer care or sent emails regarding the issue I faced while booking Air Deccan tickets on www.ezeego1.com. But, no one has even remotely helped me out in resolving this issue. I even cited the urgency of this issue but I am very sorry to see such incompetent and insensitive attitude of Ezeego1 towards their customers. Getting frustrated with their idiocy and insensible behaviour, I wrote them a final mail asking for the update on the ticket number. But, as expected, these insensitive fools did not even bother to reply back. At last, I booked a fresh ticket from www.airdeccan.net and cancelled this ticket booked through www.ezeego1.com. Due to all this unprofessional attitude from Ezeego1, I lost my money. After my frightful and terrible experience with Ezeego1, it is needless to say that I will strongly discourage my friends, colleagues and relatives from using Ezeego1. It's really pathetic to see a service provider which claims to one of the best lacking total professional attitude. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
94%
Complaints
170
Pending
0
Resolved
160
+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
When i tried to book th e tickets on 30th Dec, i was told the quota is over. Though i have complained to the customer service of ezeego, the respose was very bad