[Resolved]  Ezeego1.com — Did not receive any PNR number for Booking Ref. No.# EZR[protected]/A

I have booked a flight ticket on 11th December, 2007 using www.ezeego1.com but didn't get any PNR number for the same. I had called up the customer care regarding the above mentioned issue and they provided me the PNR number as 5454917. But, this PNR number actually belongs to a different itinerary which I had booked on the the same date. I informed them the same and they provided me a ticket number# 2536. Little did I realise then what trouble awaited for me!!!!!!!!!!

It has been several times that I have called the Ezeego1 customer care or sent emails regarding the issue I faced while booking Air Deccan tickets on www.ezeego1.com. But, no one has even remotely helped me out in resolving this issue. I even cited the urgency of this issue but I am very sorry to see such incompetent and insensitive attitude of Ezeego1 towards their customers. Getting frustrated with their idiocy and insensible behaviour, I wrote them a final mail asking for the update on the ticket number. But, as expected, these insensitive fools did not even bother to reply back. At last, I booked a fresh ticket from www.airdeccan.net and cancelled this ticket booked through www.ezeego1.com. Due to all this unprofessional attitude from Ezeego1, I lost my money.

After my frightful and terrible experience with Ezeego1, it is needless to say that I will strongly discourage my friends, colleagues and relatives from using Ezeego1. It's really pathetic to see a service provider which claims to one of the best lacking total professional attitude.
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Aug 13, 2020
Complaint marked as Resolved 
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I had another experience. In November there was Buy one get one ticket offer in Air deccan. I bought 2 tickets and the T & C was i have to book the free tickets before 31st dec.

When i tried to book th e tickets on 30th Dec, i was told the quota is over. Though i have complained to the customer service of ezeego, the respose was very bad
With respect to Mr. Gourav Aich booking failure the issue has been resolved and the refund has been processed to the card holder's account.

Kind Regards,
Ezeego1 Team

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