[Resolved]  Ezeego1.com — no cashback refund

booking ref.EZR[protected]. payment ref no. 204426. kindly refund my cashback asap and forward me the details.
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Aug 14, 2020
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hello sir,
i sheikh sajed jeelani credit card holder, i was booked the ticket for hyderabad to dammam of mr gandloji lakshmi narsaiah on 2nd dec 2011, the passenger was not travel because his mother was died on 30th november so he cannot travel on that day, i was talk to mr muqtar shaik ezeego1 for extend the ticket of 15th dec, he talk to emirates office mr.tej, he told to mr muqtar the ticket is non refundafle, he cannot extend the ticket and he won, t get the money also, so how can it be possible, atleast extend the ticket a, otherwise cut some amount from the total, my REFRENCE NUM is EZR[protected]/A, ID NUM -2448#04500278, please rectify this problem, i will be thankful to you.

MOBILE NUM; 0091-[protected]
Dear Mr. Sajed,

Greetings from ezeego1!

As per our records, one of our executive is already in touch with you for the mentioned query and the same is being worked upon.

Should you require any further assistance; feel free to contact us.

We look forward for your continued patronage and assure you of our best services at all times.

Kind Regards,
Team ezeego1
Dear Mr. Sajed,

Greetings from ezeego1!

In pursuant to our discussion, for the said class of booking, airline has restricted amendment and cancellation policies; hence, said transaction is non-refundable and non-amendable. We would again like to inform you that we as a travel agent have no role to play in terms of airline policies.

Trust the same clarifies.

We look forward to servicing you in the future, and assure you of our services at all times. Please feel free to reach out to us, should you have any concerns in the future.

Thanking you,

Kind Regards,
Team ezeego1

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