[Resolved]  Fashion And You — Fraudulent company, no delivery, no service, looting customers money

Address:Gurgaon, Haryana

Sequence of Events with Fashion and You and their claims:

Clock ordered - Payment made. (24 Sep 11)
Clock never received - Till date (9 oct 11)
When called and with fashion and you- their response is Clock was shipped by courier company.(30 Sep 11)
When asked for courier company name and reference number - They say its their own courier company.(30 Sep 11)
Then later they say, courier came back as no-one was available at home. I live in a gated community, where nobody is allowed to go to homes and all courier packages are
collected at gate and the security guards are present 24 hours. (1 oct 11)
Now when I tell them this, they say, The address I gave doesn't exist in Gurgaon. By this time, I came to know this is a scam running and when googled about them, there were
thousands of complaints. (4 oct 11)
Now when I called again, they said, they will cancel the order and refund my 445 back to the payment mode by which I made the payment and to wait for 72 hours.(4 Oct 11)
After 72 hours, money never showed up. (8 Oct 11)
When called again, now they say, they cannot refund my money, until the clock is returned back to them. In the first place, a clock was never delivered.(9 oct 11)
Email to fashionandyou and copying Gurgaon Commissioner of Police (9 oct 11)
Official complaint with Bank and also CCAvenues for facilitating this transaction (9 oct 11)
Now there is a regret email telling sorry for inconvenience from their courier partner.. - hahahahaha... What a bunch of lies...(9 Oct 11)

Looking forward to other victims to reach out to Gurgaon commissioner of Police and bring these scamsters to justice. Police force in INDIA is good nowadays and we can be assured of Justice. Joint commissoner of Police Mr. Alok Mittal IPS has worked in cybercrimecell in the past and I m sure he will help bring justice to us.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

Just update me, i know you can expect more then 1000 of people join less then week
Dear Visu,

Apologies for the inconvenience. As you have not mentioned any order details, we were unable to identify the issue. Please mention the order no. associated with the above complaint so we can further identify and resolve the issue as soon as possible.

thanks and Regards,
FashionandYou Support.
Dear Visu,

Apologies for the inconvenience. As you have not mentioned any order details, we were unable to identify the issue. Please mention the order no. associated with the above complaint so we can further identify and resolve the issue as soon as possible.

thanks and Regards,
FashionandYou Support.

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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information