Fashion And You — Defective products delivered - Big Time Frauds | |||
Hi, Please do not even bother looking at Fashion and You web site, they are a complete frauds! They delivered a shoe (Carlton) which took them some time and the show was delivered to me on 3rd September 2011. Since, it was raining heavily, I did not use them until yesterday, ie; 13th September 2011. I walked in my office at 09:45AM and noticed that the heels of both the shoes have begun to crack I immediately called the support line and they informed me that they will not be able to do anything about this sicne, their policy is to return any deffective material within 72 hours of recieving the shipment....it's a funny policy, just because they have taken their money now they are shying away from accepting the truth that they are delivering deffective pieces! These people should be taken to task and I believe our conventional method of shopping is the best way, at least the shop keepers do accept if the product is bad or deffective. Sincere advice to all, PLEASE DO NOT BUY ANYTHING FROM FASHIONANDYOU.COM. You will definately be cheated and robbed. Was this information helpful? | |||
 4 Comments | |||
Comments
My Case # is 120468 and the order # is 781189. Please do not give me replies like "as per our return policy..." etce...etc...Prove your point and mettle by giving a logical response on my issue.
Dear Sumeet,
Apologies for the inconvenience caused. Regarding your order no 781189, we have initiated a return process and a refund will be processed as soon as we validate the returned product at our end. We duly apologize for the hassles you had to go through and hope you will give us another chance to serve you better in the future.
Thanks and Regards,
FashionandYou Support.
Apologies for the inconvenience caused. Regarding your order no 781189, we have initiated a return process and a refund will be processed as soon as we validate the returned product at our end. We duly apologize for the hassles you had to go through and hope you will give us another chance to serve you better in the future.
Thanks and Regards,
FashionandYou Support.
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Apologies for the inconvenience caused. Since you have not mentioned any specific order no here, we were unable to track your order. Please help us with the order no. and we will surely help you to resolve this issue.
Thanks and Regards,
FashionandYou Support.