[Resolved] Fitness First — harassing for dues after membership is over | |||
I took an 18 month membership which expired in June 2010. Since I had been injured by a personal trainer I was granted an extra month that was supposed to be added, extending it to July. When it was over, I got a couple of phone-calls asking me about my status and each time I informed the marketing person calling that I was not renewing my membership, I also explained the reason for the extra month. I thought that was end of the matter. Now out of the blue in late December I get a letter which claims that they have sent me letter for the past 3 months (not true) and that I need to pay my arrears on my account to the tune of over Rs. 12,000/- !! Further action is threatened if I don't pay up in 7 days. They ask me to look at my contractual obligations i.e. the fine print on my original contract (which of course I don't have anymore).. and I believe this is a scam that is perpetrated on innocent people who assume their membership is over once the stipulated time period is done. I have also on more than two occasions informed who ever has called of the same. I have absolutely no intention of allowing them to extort money from me in this fashion and I am appalled that a reputed organization like that would resort to this sort of behavior. I will raise this issue in various forums if I am harassed by them in this fashion. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 4632 5100
Central Court, 1st & 2nd Floor, N-57 to N-62, Munshi Lal Buidling Outer Circle, Opposite Scindia House, Connaught Circus, New Delhi, Delhi, India - 110001
I'm going through the same torturious experience with City Walk, Saket Fitness First Management. They are not ready to to listen.
I'm not going to the gym since February but they keep adding dues each month despite my notification that i have left the gym.
Have you taken any action against them ? Please advise what should i do ?