[Resolved]  Flat Booked With BPTP Resort Faridabad — URGENT:NEED HELP AND ADVISE TO RESOLVE A DISPUTE AND HARASSESSMENT BY BPTP

I HAD BOOKED A FLAT WITH BPTP ONE OF THE REPUTED BUILDERS.....IN THEIR PROJECT RESORT IN 2008.WHILE BOOKING A FLAT WITH THEM MY PRE-CONDITION WAS I WANTED ONLY A GROUND FLOOR.... AND THEIR MARKTING MANAGER MR.RAJAT VIR SINGH PERSONALLY INTERVENED AND PERSONALLY SANCTIONED A GROUND FLOOR UNIT NO CG-001.I HAVE A RECEIPT PERSONALLY SIGNED BY HIM.

I SUBSQUENTLY RECD AN ALLOTMENT LETTER FROM THEM SAYING THAT I HAD BEEN ALLOTED A GROUND FLLOR AND RECONFIRMED THE UNIT NUMBER AS CG-001.

THEREAFTER I RECD MANY LETTERS ASKING FOR PAYMENTS(SINCE MY PAYMENT PLAN WAS CONSTRUCTION LINKED) SAYING TOWER C WAS REACHING BASEMENT LEVEL AND CONSTRUCTION WAS HAPPENING ON TOWER C....ALL PAYMENTS WERE MADE ACCORDINGLY.

NOW SUDDENLY IN NOVEMBER THEY SEND A LETTER TO US SAYING THEY NEEDED 8 LACS MORE(I HAVE ALREADY PAID THEM 14.52 LACS SO FAR) BECAUSE BASEMENT SLAB FOR TOWER A HAD BEEN COMPLETED AND MY FLOOR A-2001 WOULD SOON HAPPEN...I THEN CALLED UP THEIR OFFICE TO KNOW WHY THEIR LETTERS WHERE REFERRING TO CG-001 AS A-2001....TO MY SURPRISE I WAS TOLD WELL "YOU ARE NOW ON THE 20TH FLOOR SINCE WE HAVE REALLOTED ALL FLATS BECAUSE TOWER C STANDS ABONDONED...."

A SHOCKED ME... WAS THEN REFERRED TO HARJESH JOLLY BY MR.RAJAT...BECAUSE ACCORDING TO HIM ..HIS JOB WAS ONLY SELLING THE PROPERTY AND WITH THAT HIS REPONSIBILITY FINISHES...AND FOR ANY OTHER AFTER SALES PROBLEMS MR.HARKESH JOLLY WOULD RESOLVE.

WE CONTACTED HARKESH JOLLY...HE SAID HE WOULD SEE IF SOME ONE IN TOWER A WAS READY TO EXCHANGE WITH OUR FLOOR SINCE HE ACCEPTED WE OUGHT TO HAVE GOT A GROUND FLOOR...

WE WAITED FOR A WEEK...AFTER A WEEK WE RECD AN E-MAIL SAYING THERE WAS A GROUND FLOOR AVAIALBLE IN TOWER B...HOWEVER THAT TOWER WOULD COMMENCE ON SOME UNKNOWN DATE...AND IF THAT IF I AGREE I SHOULD WRITE BACK GIVING THEM A NOD AND THEY WOULD CONFIRM THE SAME THROUGH A LETTER...

WE WROTE BACK SAYING IT WAS NOT ACCEPTABLE SINCE I NEEDED A GROUND FLOOR IN TOWER A ....WHICH WAS ALREADY UNDER CONSTRUCTION AND NOT IN A TOWER THAT WOULD COMMENCE SOME WHERE IN THE FUTURE ...SINCE APYMENTS WERE MADE KEEPING IN MIND THE FACT THAT CONSTRUCTION WAS ALREADY UNDER WAY...

THEY DID NOT EVEN BOTHER TO ACKNOWLEDGE OUR MAIL AND INSTEAD SENT A NEW ALLOTMENT LETTER ARBITARILY CHANGING MY UNIT FROM CG-001 TO B-002.....

WHEN I SPOKE TO HARKESH JOLLY AND TOLD HIM THIS WAS NOT ACCEPTABLE AND THAT WE WANTED A GF IN TOWER A OR OUR MONEY REFUNDED HE SAID" GO DO WANT YOU WANT....WE WILL NOT DO THE NEEDFUL....CONSUMER COURT OR THE PRESS NOTHING WILL MAKE US CHANGE OUR DECISION...


WELL MY QUESTION IS WHY SHOULD A CONSUMER BE FORCED TO ACCEPT ANYTHING...COULD YOU PLEASE INTERVENE AND HELP US GET THE REFUND WITHOUT DEDUCTIONS OR A GROUND FLOOR IN TOWER A...

MR.AMIT JAIN IN BPTP IS THE PERSON WHO HAS ALWAYS TAKEN SUCH ARBITARY DECISIONS AND WE WOULD REQUEST YOU TO KINDLY TAKE THIS UP URGENTLY AND GET US OUR DUES...OR WE WILL HAVE TO MOVE THE CONSUMER COURT.I HAVE ALL THE CORRESPONDENCE NEEDED TO SHOW HOW THEY ARE BEHAVING WITH THEIR CUSTOMERS.

EXPECTING A REPLY/SOME ACTION SO THAT I CAN GET A REFUND FROM THESE CHEATS


Archana Dev
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