[Resolved]  Flipkart.com — partial product sent

Address:

Cooch Behar, West Bengal

I have purchsed sony xperia s (white)mobile from flipkart.Com via order ID : od[protected] with an offer of plantronics ML-10 bluetooth headset which was shipped on
jun 30, 2012 via bluedart couriers. But bluetooth headset was not sent. I communicated filp kart and they admitted their fault and assured me to credit an amount of equivalent price rs 1200.The mail received from flipkart is also being attached here:-
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flipkart customer support [protected]@flipkart.Com
jul 17

to me

incident history
response via email (danish) 17/07/2012 03.38 pm
dear abdul,

greetings from flipkart!

order ID : od[protected]

this is in regard to the part replacement request . We regret to inform you that there has been an unfortunate delay.

We regret to inform you that we will be unable to full fill you request about the part replacement instead we can issue you wallet balance of rs. 1200 in your flipkart account. You can use the amount for further purchases as well.

Kindly revert if you are fine with wallet balance.

We apologize for the inconvenience caused and request your cooperation.
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I agreed their option but till date everything is in vain need a fruitful result.