[Resolved]  Ford — cheated about discount

Address:

South Delhi, Delhi

Dear Sir

This has ref. with our New Car Delivery at Delhi Ford Handled by Mr Jasjit Singh....


I finalized my Car Purchase after taking test drive from Harpreet Ford and getting my Loan Approved by ICICI Bank Ltd.. thereupon I started enquiring about best deal , if possible
from any dealer in Delhi.. Mr Jasjit of Delhi Ford Offered me Free 3 years Body Care pack worth 5500 and today after paying all money and signing all dox we are coming to know that he has cheated us
what kinda service commitments such a organization can fulfill. Shall they change my Engine Oil or Gear Oil after charging for it in future ?Whats the guarantee????

His colleague says its not possible but he has got our Car Anti-Rust Coated and Teflon Coated for once which is cheating... we came to his counter for purchase only because of his offer fo 3 year body care pack. Beside We dont even believe its teflon coated or Anti-Rust Coated even for once until its inspected by a independent Ford engineer.

We dont know what are your internal rules for discounts or offers but at least in common sense this is cheating, we would like to go any extent to solve your Sales Administration problem. I want other prospective customers to know about such tendencies of your staff so that they are not duped next time anyone enters Delhi Ford Showroom.


Regards


Rahul Grover
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