[Resolved]  Fraud Transactions On Credit Cards Of Barclay & Sbi — FRAUDULENT TRANSACTIONS

Address:Mumbai City, Maharashtra

I, SHRI. GANESH KISHOR TAK, bearing SBI Credit Card No.[protected], had suffered great headache of fraudulant transactions, which occured on 05.04.2011. On this day, at around 12.30 i received sms about transactions while i was on duty having credit card in my pocket, that the said transactions were made to BHARTI AIRTEL LTD. of Rs. 5000/-, Rs.5000/- & Rs.24,596/- ( three times ). same time when i got 1st sms, i contacted customer care which also took 10 min. to connect the line and i immediately cancelled my card. it was totally out of my knowledge how this occured as the card was neither lost, nor ever ever i shared my any information with anybody.

i raised dispute form same day, also i made complaint in Cyber Cell Crime in Navi Mumbai. I did not hear from SBI, but made time to time follow up with the bank which revealed that matter s under investigation.

ALSO, Sir, one more incident had occured on the same day, in case of my BARCLAY CARD NO.[protected], where having history i.e. neither card stolen, lost, i however received SMS where 3-4 fraudulant online transactions were made total amounting to Rs.9500/- in favour of Telecom Cos. i.e. BHARTI AIRTEL, RELIANCE ENERGY, MTNL. Same day, i sent Dispute Form and urged investigations and retrievals. Having no concern of any type with these Telecom Cos., i am totally in full stress how to deal with it. Now Barclay has sent one representative for payment recovery and making calls. I hereby request you to help me to come out of this.

In both these cases, i had made application and complained in Cyber Cell Crime, Navi Mumbai Commissioner Office, CBD Belapur.

Please need your help in this matter. My Mob.No.[protected],[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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on 11.7.11, i received legal notice u/s 25(1) of 'Payment & Settlement Systems Act-2007' from Barclay's Advocate Mr.Agarwal to make payment as they say that ECS Payment being stopped by me is punishable for 2 yrs.impri.or with fine against 'legally enforceable debt'.

i have sent them reply on 17.7.11, clearly that though it is stopped by me, but the said payment is nothing but against fraudulant transactions and not legally enforceable debt, so question of making payment by ECS does not arise and i can take step for stopping ECS at any time.

on 17.7.11, again i contacted Cyber Crime Branch, Navi Mumbai and they sent mails to the concerned Banks and their investigation is in process. but, i m really under stress caused by such unknown miscreants which i urged to Bank to find out actual culprits and retireve from them.
SIR, NEED YOUR IMMEDIATE HELP.
THANKS FOR NECESSARY CO-OP. AND WAITING FOR ASSISTANCE
TO,
SBI CARDS

YESTERDAY, I HAVE SENT YOU WRITTEN LETTER REGARDING THE ABOVE ISSUE OF FRAUDULANT TRANSACTIONS AND PRESENT FOLLOW UP MADE WITH CYBER CELL, NAVI MUMBAI. CYBER CELL HAS BEEN WORKING ON SUCH GRIEVANCES AND IT HAS BEEN BROUGHT TO MY NOTICE AND ALSO YOU ARE AWARE THAT PRESENTLY SUCH SCAM IS IN OUR SURROUNDING TO HACK OUR SECRETE INFORMATON AND MAKE TRANSACTIONS AND IT TOO WITH TELECOM COMPANIES MOSTLY AIRTEL, RELIANCE, ETC. SO, PLEASE TAKE INTO MY INNOCENCE IN THE MATTER AND STILL IT'S SHOCKING FOR ME, BEING VICTIM OF NO ANY FAULT ON MY SIDE, PLEASE. IT HAS LOST MY SLEEP AND MY PEACE.
TO,
SBI CARDS,

Thanks for +ve feedback given today at 2.00p.m. when i was told that fraudulant amount is credited temporarily and shall be contacted very soon to arrive at amicable solution by recovering the same from concerned faulty ones.

again i request to recover the same from those who are real culprits.

i have told the same information to Cyber Cell Dept. Navi Mumbai today itself.

thanking you,
Barclay Cards,

I haven't heard anything from Barclay in the matter to whom i have repeatedly made requests to recover the said amount towards fraudulant transactions as they have lot of information with them about the real culprits or from telecom companies as i am not the actual payee to their bills and they have got their money frommy credit cards and so they are at default.

thanking you,
To,
SBI CARDS

Thanks for crediting the amount which was under dispute of 'FRAUDULANT TRANSACTION' against SBI Credit Card No.[protected].

KIndly also note that the above incident was immediately brought to your notice, and as you have reversed the amount u nder dispute, please also reverse penalties, levied by you on it uptil now. As it is not against any transactions but against disputed fraudulant transactions, please

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