[Resolved] FreeCharge — Coupons not delivered | |||
Hi, The website called free-charge claims to deliver coupons worth of recharge amount when you recharge your mobile on their website........I have recharged and was supposed to get coupons...they gave me a tracking number for the shipment stating that coupons have been delivered...I have contacted their courier partner Aramex and they too say it is delivered...but the truth is nothing has been delivered...to me......It is a false game...do not get fooled around..... Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Verified Support Apr 20, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in Request you to share Order id for which you haven't received coupons, so that we can get your issue resolved at the earliest Assuring you of best services at all times. For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.freecharge.in Happy Freecharging!!! | |||
2 Comments | |||
Comments
Hi,
Apologies for the issue faced by you.
Please share your order no. with us so that we can resend it across to you.
Please write us at http://www.freecharge.in/CustomerSupport/upload/index.php
Regards
Freecharge Customer Care
Apologies for the issue faced by you.
Please share your order no. with us so that we can resend it across to you.
Please write us at http://www.freecharge.in/CustomerSupport/upload/index.php
Regards
Freecharge Customer Care
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
I have recharged my two different numbers of Rs 50 and 333 from http://www.freecharge.in/ and they have charged Rs.10 extra for each recharge as coupons courier service charge. But still they did not delivered my coupons and when i am trying to contact their customer care they are not replying me back.
Please do needful.
Regards
Sushant
[protected]