[Resolved]  FreeCharge — Coupons not delivered

Address:Hyderabad, Andhra Pradesh

Hi,

The website called free-charge claims to deliver coupons worth of recharge amount when you recharge your mobile on their website........I have recharged and was supposed to get coupons...they gave me a tracking number for the shipment stating that coupons have been delivered...I have contacted their courier partner Aramex and they too say it is delivered...but the truth is nothing has been delivered...to me......It is a false game...do not get fooled around.....
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Aug 20, 2016
Complaint marked as Resolved 
Verified Support
Apr 20, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greetings from Freecharge.in

Request you to share Order id for which you haven't received coupons, so that we can get your issue resolved at the earliest

Assuring you of best services at all times.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in
Happy Freecharging!!!
Complaint comments 

Comments

Hi,
I have recharged my two different numbers of Rs 50 and 333 from http://www.freecharge.in/ and they have charged Rs.10 extra for each recharge as coupons courier service charge. But still they did not delivered my coupons and when i am trying to contact their customer care they are not replying me back.
Please do needful.



Regards
Sushant
[protected]
Hi,

Apologies for the issue faced by you.

Please share your order no. with us so that we can resend it across to you.

Please write us at http://www.freecharge.in/CustomerSupport/upload/index.php

Regards
Freecharge Customer Care

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    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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