Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge.in — Amount deducted and recharge not done

aleenshaz

Address:

Muzaffarpur, Bihar

I requested for a recharge of Rs 333 for my BSNL number on 18th June 2012 and amount was deducted from my SBI account. Thereafter I received message that transaction request for Rs 333 failed due to transaction failed. Sorry you have entered a wrong mobile number. Please check and try again. OxiTransID-005121556218062011214

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Aug 18, 2016

Complaint marked as Resolved

Verified Support

Jun 21, 2012

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Greeting from Freecharge.in

Request you to kindly share some details such as (Order id, mobile number on which recharge was attempted along with transaction date and amount of recharge) so that we can update you along with the resolution.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!